'In a class of its own'

tracehunter offers both maximum quantity and maximum quality to debtor trace.

tracehunter has recently been described by a trace manager as ‘in a class of its own’, to find out why they believe this call us on 0161 713 2213



The Growth of the Hidden Debtor

“70% of instructions to collect required trace in 2009, that is some 15 million trace case” (CSA Website), however in 2008 according to the BBC (http://news.bbc.co.uk/1/hi/uk/7855068.stm) there was only 8 million traces preformed in 2008, and in 2007 there was only 1 million. So why are there so many traces being performed now then there were 5 years ago? Well amounts of debt and debtors have increased therefore there is more need for tracing, and technologies have improved therefore people are easier and cheaper to find.

Debtor Trace Compliance

Debtor tracing tactics and the issue of compliance have been closely linked over recent years, within the debt recoveries sector. Owning to the fact tracing is highly target driven and compliance requires following a close set of rules in order to make sure everything is done in the correct manner. In simple words it’s quantity V’s quality, for many trace departments in order to achieve one the other will be effected.

“Get it right, and compliance can become a competitive tool, a value-added service to clients. Mess it up and you might just destroy your business” (ICAEW, Information Technology Faculty)

tracehunter’s unique functionally allows for both trace quantity and trace quality to be maximised. This is done through numerous features, which included, total trace agent accountability through complete transparency, automated features, which reduce human error and improve productivity and absolute control over trace agents parameters of work.

Mis-trace and the Debtor Trace Industry

Have a look at our latest press release on the issue of debtor mis-trace:

http://tinyurl.com/445ajgs

tracehunter Background

tracehunter has become an integral part of all our users current trace operations, this is no coincidence. Recently one of our largest clients underwent a full strategic review in the aftermath of the ‘credit crunch’. They came back to us to say not only did we offer the best value for money but we were the only provider they could find to offer the service and functionality to which they had become accustom. We have clients varying in size from 1 to 18 users, below is what they say about us: 

“tracehunter is a gem of the trace world”

“From our perspective the system is perfect for us”

“All of the data sources have their own particular advantages. tracehunter helps use get the best out of all of them”  

“tracehunter offers an unrivalled structured approach to bulk debtor trace”  

“Integral to our trace function in every way”

“You need a system like tracehunter for transparency, organisation, and to keep an eye on trace agents”

“Rules and regulations have undoubtedly increased since I started in trace. tracehunter has helped us stay one step ahead of the game, when it comes to compliance”

“tracehunter offers me as a Trace Manager total transparency”

“For the trace work we do tracehunter is very important”

“Tracers pick up their end of the system within half a day normally”

“tracehunter prevents mis-trace enquiries becoming complaints, I’m able to deal with mis-trace enquiries in a matter of minutes”

“It helps having facts and figures for clients, and tracehunter gives us every piece of data we could want”

tracehunter helps meet the demanding needs of the debtor trace market. tracehunter isn’t a data source but a unique case management system, which has been specifically developed for the debtor trace market. If you would like to learn more about how tracehunter could benefit your trace function give us a ring on 0161 713 2213 and we’ll be happy to answer any questions you may have.   

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